Treatments
Physiotherapy and Hand Therapy Treatments
Clinically reviewed by Louise Yow, Principal Physiotherapist and Director, AHPC A1300363H, and Nigel Chua, Founder and Clinical Director, Registered Occupational Therapist, AHPC A1300362Z. Last reviewed 3 October 2026.
Most of what moves a recovery forward happens under a therapist’s hands and in the exercises you take home. The machines are add-ons. Here is every treatment we use, who does it, and at which clinic.
One 45-minute appointment, $230, nett, no GST. One-to-one with your therapist. No doctor’s referral needed.
Everything we do
Pick a treatment to read what it involves
In every appointment, at every clinic
Hand therapy, at every clinic
Sport, work and movement
Add-ons
How the treatments fit together
A treatment is a tool. Your stage decides which one.
Heavy strengthening on a wrist that still cannot bend, or a splint kept on after the joint is ready to move, is the right tool at the wrong time. So we do not sell treatments one at a time. Your first appointment works out which of the four stages you are in, and the treatments follow from that.
Calm & Protect
Splinting, swelling control, gentle manual therapy, taping.
Move & Mobilize
Joint and soft tissue mobilization, scar work, dry needling or shockwave where they fit.
Rebuild & Strengthen
Progressive loading, clinical Pilates, strength measured against the other side.
Return & Perform
Running gait analysis, sports taping, workstation setup, return-to-sport testing.
Every stage is trained, and every stage has criteria you meet before you leave it. That is Criteria Before Clearance. How the Phoenix Recovery Protocol works →
The core of every appointment
Hands-on treatment and exercise
Every appointment is 45 minutes, one-to-one with your therapist. We do not use therapy assistants. At every clinic, most of that time goes to the two treatments below.
Manual therapy
Hands-on treatment of joints and soft tissue, and the first thing we do in most appointments. Your therapist mobilizes stiff joints to work on their range of motion, and works the muscles, tendons and fascia around them so the layers glide over each other again. It includes myofascial release.
Who and where: every physiotherapist and hand therapist, at every Phoenix clinic.
Exercise therapy
Exercises chosen for your stage, done with your therapist in the appointment so the technique is checked before it goes home. You leave with a written home program: which exercises, how many, how often, until your next review. Most of the work happens between appointments, so the program is written for you to do on your own.
Who and where: every therapist, every clinic.
Posture and movement analysis
We look at how you stand, sit, bend and walk, to find where the body is compensating for the injured part. A sore knee on the stairs can be carrying load that the hip is not taking. What we find goes into the plan.
Who and where: every physiotherapist, every clinic.
Post-surgery rehabilitation
Every hand therapist and every physiotherapist at Phoenix treats patients after surgery. We work to your surgeon’s protocol, through the four stages, and measure range and strength before each one.
Physiotherapy after surgery →
Hand therapy after hand surgery →
Kinesio and sports taping
Elastic kinesiology tape or rigid sports tape, used to support a joint or offload a tissue while it trains. Taping supports the plan; it does not replace the exercise. If you will be taping yourself before training or a game, we show you how and check you can do it.
Who and where: every therapist, every clinic.
Hand therapy
Splints, scars and swelling, at every clinic
Custom splinting
Splints molded to your hand and arm in the clinic: finger, hand, wrist, forearm, elbow and shoulder. Our hand therapists make them usually in the same appointment, and adjust them as the swelling goes down and the stage changes. A splint that fits in weeks 1 to 2 may not fit by week 4, because the swelling has gone down, so we resize and reshape it.
Splints are priced by size: $100 for a finger, up to $450 for a shoulder, plus $100 for a dynamic splint. Your therapist tells you the price before it is made.
Who and where: our hand therapists, at every Phoenix clinic.
Scar and adhesion management
After surgery or a deep cut, scar tissue can bind skin, tendon and joint together under the surface so they stop gliding. A finger can look healed and still not bend. We work on the scar and the adhesions underneath it with hands-on scar management techniques, and with movement that keeps the layers sliding.
Who and where: every Phoenix clinic.
Swelling management
A swollen finger will not bend fully, however hard you push it, so swelling is treated first. We bring it down with elevation, massage that moves fluid back towards the heart, compression and movement, and show you how to keep it down at home.
Who and where: every hand therapist for the hand and arm, and our physiotherapists for the rest of the body, at every clinic.
Sport, work and movement
For running, training and desk work
Running gait analysis
We watch you run, look at how each foot lands and how the knee and hip take the load, and correct what we see on the spot. Then the changes go into your training, not just your shoes.
Who and where: our sports physiotherapists, at every clinic.
Clinical Pilates
Pilates set and progressed by a therapist for rehabilitation, not fitness. Used most in Stages 3 and 4, for strength and control through the trunk, hips and shoulders.
Who and where: reformer Pilates with Jasmine Ang at Jurong East. Matwork Pilates with Estelle Goh at Orchard and Serangoon.
Ergonomic consultation
Your desk, chair, screen and keyboard set up around your body and your job, with the changes written down so they survive the next office move. Useful for wrist, elbow, neck and back problems that flare at work.
Who and where: every therapist. Louise Yow also holds the CEAS 1 ergonomics certification.
Add-ons
Equipment and techniques
Every add-on starts with an Assessment & Treatment, so we can check it is safe for you and fits your stage. After that first appointment, shockwave and dry needling can also be booked on their own.
Shockwave therapy
Acoustic pulses delivered into a tendon and the tissue around it. We use it for long-standing tendon problems such as tennis elbow, plantar fasciitis and Achilles tendinopathy, alongside loading exercise, not instead of it. $50 per area added to a physiotherapy appointment; $120 per area booked on its own, after a first appointment.
Where: Orchard and Tampines.
Dry needling
A fine filament needle placed into a tight, tender band of muscle, as part of an appointment. It is not acupuncture: the needle goes where the physiotherapy assessment points, not along meridians.
Who and where: Ching Yee at Tanjong Pagar, and at Jurong East when it opens on 20 October. Yuna Zhuang for the arm, wrist and hand, at Serangoon, Tampines and Orchard.
Ultrasound therapy
Sound waves passed into soft tissue through a hand-held head. The research behind it is mixed, so we use it as an add-on to hands-on treatment and exercise, never as the treatment. No extra charge inside an appointment; $50 per area booked on its own.
Where: every clinic.
Interferential and NMES
Two forms of electrical stimulation through pads on the skin. Interferential current is used for pain. NMES (neuromuscular electrical stimulation) makes a weak muscle contract when it will not switch on by itself after an injury or an operation. Both are used alongside exercise, not instead of it.
Where: every clinic.
Radiofrequency therapy
Radiofrequency energy that warms deeper muscle and connective tissue, used before hands-on work and exercise.
Where: Serangoon.
Traction
A machine applies a measured, steady pull to the neck or lower back. We use it for some neck and lower back problems, including some where a nerve is involved, together with exercise. $50 per use, added to a physiotherapy appointment.
Spinal decompression traction →
Where: Serangoon.
Custom insoles
Insoles made for your feet after we have looked at how you stand, walk and, if you run, how you run. $250 a pair.
Who and where: Louise Yow, at Serangoon.
Other therapies
Massage, stretching, lymphatic drainage, craniosacral therapy and TCM
These sit alongside physiotherapy and hand therapy, each with its own practitioner and its own fee. The desk confirms the fee when you book.
Sports and deep tissue massage
Sports massage and deep tissue release, either once your physiotherapist has treated the injury and says deeper work is safe, or as regular upkeep for muscles under a heavy training or working load. $130 for 60 minutes, $190 for 90 minutes, $250 for 120 minutes. Just sore after a hard week? That is reason enough to book.
Sports and deep tissue massage →
Who and where: Yati, at Serangoon on Fridays and Sundays.
Manual lymphatic drainage
A gentle, rhythmic massage technique that moves fluid along the lymphatic system, used for swelling. $160 for 45 minutes.
Who and where: Estelle Goh, at Orchard and Serangoon.
Craniosacral therapy
A light-touch, hands-on therapy. $160 for 45 minutes.
Who and where: Estelle Goh, at Orchard and Serangoon.
Facilitated stretch therapy
Assisted stretching on a treatment table. Estelle takes a muscle into a stretch, you push gently against her hand for a few seconds, relax, and she moves the stretch a little further. The method comes from PNF (proprioceptive neuromuscular facilitation) stretching. For people who want to keep their range for training, or who stiffen up after long days at a desk. Stiffness from an injury or after surgery starts with a physiotherapist. $160 for 45 minutes.
Who and where: Estelle Goh, at Orchard and Serangoon.
Acupuncture and Chinese herbal medicine
Traditional Chinese medicine with our TCM physician: acupuncture, and herbal medicine where it is indicated. $230 for a 45-minute consultation and treatment.
Who and where: Tan Yi Roe, TCM physician, at Orchard and Tanjong Pagar.
Assessment & Treatment
Per 45-minute appointment, nett, no GST. Every patient starts here. Most of it is treatment. We find what is actually limiting you, and then we treat it, in the same appointment.
- Hands-on treatment and exercise from the first appointment
- Range and strength measured, so progress is a number
- Which of the four stages you are in, and what it takes to leave it
- A written plan and a home program
- Your next review dated into the diary with the same therapist
Questions
Before you book
Which treatment do I need?
You do not have to choose. At your Assessment & Treatment your therapist works out what is limiting you and which stage you are in, then picks the treatment for it. If you have read about a particular treatment and want it, ask. We will tell you whether it fits your problem and your stage, and if it does not, why.
Can I book only shockwave or dry needling?
Yes, after your first appointment. We assess you first to check there is no reason shockwave or dry needling would be unsafe for you. After that, either can be booked on its own. Most tendon problems still need loading exercise alongside it.
Will the same therapist treat me each time?
Yes. Your next review is booked with the same therapist before you leave. Every appointment is one-to-one with them; we do not use therapy assistants.
Do I need a doctor’s referral?
No. You can book directly. If you have a referral letter, scan report or operation note, bring it or send it on WhatsApp before your first appointment.
Is dry needling the same as acupuncture?
No. Both use fine needles. Dry needling targets muscle based on a physiotherapy assessment, and is done by our physiotherapists and hand therapists. Acupuncture is a traditional Chinese medicine practice based on meridians, done by our TCM physician. We offer both.
Will my insurance pay?
It depends on your policy, and on whether you need a doctor’s referral to claim. How insurance claims for physiotherapy actually work →
Where we are
Treatment at five clinics in Singapore
ORCHARD
400 Orchard Road #12-12
Orchard Towers
Singapore 238875
Physiotherapy and hand therapy in Orchard →
WhatsApp 8800 1830SERANGOON
265 Serangoon Central Drive #04-269
Singapore 550265
Lift C only
Physiotherapy and hand therapy in Serangoon →
WhatsApp 8892 4121TAMPINES
9 Tampines Grande #01-20
Asia Green
Singapore 528735
Physiotherapy and hand therapy in Tampines →
WhatsApp 8780 9608TANJONG PAGAR
10 Anson Road #02-77A
International Plaza
Singapore 079903
Physiotherapy and hand therapy in Tanjong Pagar →
WhatsApp 8227 7074JURONG EAST
2 Venture Drive #02-02
Vision Exchange
Singapore 608526
Opening 20 October 2026
Physiotherapy and hand therapy in Jurong East →
WhatsApp 8242 7340Not sure which treatment you need?
Tell us what hurts, or what was operated on, and roughly when. We will tell you which therapist and which clinic, and what the first appointment involves.
What our patients say
Google reviews from our clinics in Singapore.
