Privacy Policy


Phoenix Rehab may collect information in several ways from different parts of our network of web sites (“the Sites”). Some personal information may be gathered when you register for an account or membership with us. Phoenix Rehab may hold personal information about you, including your:

  • name, address, telephone number(s);
  • date of birth;
  • email address;
  • occupation;
  • employer’s name, registered address and company registration number;
  • transaction details associated with your use of the Sites; and
  • any additional information which you provide to Phoenix Rehab in relation to or arising out of your use of the Sites.

In addition to registration, we may ask you for personal information at other times (including but not limited to) when you use the products and services offered by Phoenix Rehab, or make a purchase using Phoenix Rehab services; when you submit a listing for a web site; and when you report a problem with one of our sites or services.

If you contact Phoenix Rehab we may keep a record of that correspondence. Phoenix Rehab also occasionally asks users to complete surveys that we use for research purposes. Wherever Phoenix Rehab collects personal information we make an effort to include a reference or link to this Privacy Policy on that page.


Personal information about you may be used by Phoenix Rehab to provide support to you, to improve our marketing efforts, to improve our content and product offerings and to make the Sites more user-friendly or to serve you better.

We may use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of the Sites. Information that we maintain about you and information from your current and past activities on the Sites, will be used in the event of disputes or troubleshooting.

Phoenix Rehab may, from time to time, send you email regarding our products ad services. In addition, we may occasionally send you direct mail about products and services that we feel may be of interest to you.

On some types of Phoenix Rehab promotions, we may ask for your email address in order to update you on your status. When you participate in these types of promotions, you automatically receive promotion-related email. Occasionally, these promotion-related email messages may include targeted advertisements.


In general, Phoenix Rehab will not disclose your personal information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it, or on a confidential basis to agents that we use in the ordinary operation of our business, such as for data processing, printing, mailing or debt collection.

Phoenix Rehab may use personal information about you:

  • to assist in providing you with access to the Sites;
  • to assist with any calls you make to Phoenix Rehab;
  • to communicate promotional offers and special events to you; and
  • for internal administrative, accounting, marketing, planning, product development and research requirements.

The following describes some of the circumstances under which your personal information may be shared with our partners:

Business Partners & Sponsors: Phoenix Rehab may disclose your personal information to business partners or sponsors, but this is specifically described to you prior to data collection or prior to transferring the data. Details of shared use can be found in specific Terms of Service or Use Agreements. Some or all data collected during a Phoenix Rehab promotion may be shared with a sponsor. If personally identifying data about you will be shared, we will tell you before we collect or transfer the data.

Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give Phoenix Rehab permission to transfer your personal information to the sponsor so they can fulfill your request. In many instances, only your email address will be shared. If more information will be shared with the sponsor, you will be notified prior to the transfer.

Phoenix Rehab may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Phoenix Rehab’s Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) Phoenix Rehab’s rights or property, other Phoenix Rehab users, or anyone else that could be harmed by such activities. Phoenix Rehab may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

At any time, you may opt out of receiving any communications from Phoenix Rehab (other than as required for the operation of Phoenix Rehab’s business, e.g. regarding payment of your account).


Phoenix Rehab may, from time to time, use cookies on its Sites to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. The use of cookies may involve the collection of personal information about you, including your habits when accessing parts of the Sites and any personal information you provide.
You can prevent this collection of information by disabling your web browser from accepting cookies. This will not prevent you from accessing the Sites, however it may prevent you from utilising all features in the Website.


Please keep in mind that whenever you voluntarily disclose personal information online, for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you’re online.

This policy represents Phoenix Rehab’s privacy policy as at 18th January 2018. Phoenix Rehab may change this policy from time to time. Although Phoenix Rehab intends to observe this policy at all times, it is not legally binding on Phoenix Rehab in any way. Subject to any restriction under any applicable legislation, Phoenix Rehab may disregard this policy or act outside it.