About us
About Phoenix Rehab Physio & Hand
Physiotherapy and hand therapy for orthopedic, sports and musculoskeletal problems, at five clinics in Singapore. Started in 2018 by a physiotherapist who wanted every patient to have one therapist, one room and the whole appointment.
$230 per 45-minute appointment, nett, no GST. No doctor’s referral needed.
How Phoenix started
Louise Yow started Phoenix Rehab in 2018. She is a physiotherapist, and she still treats patients: back and neck pain, posture, ergonomics, and the complex cases that do not fit a neat box. Nigel Chua, a hand occupational therapist, joined in 2019 and built the hand therapy side. Between them they set the rules every Phoenix clinic still runs on.
The name is about what rehabilitation asks of a person: rebuilding, one stage at a time, after an injury or an operation has taken something away.
Five rules we work by
One therapist, one patient, one room
Every appointment is 45 minutes, one-to-one with your therapist, for the whole time. We do not use therapy assistants.
The same therapist every visit
You are matched with a therapist and you stay with them. Your next review is booked with the same person before you leave, because measuring range and strength over time only means something if the same person is taking the measurements.
Orthopedic, sports and musculoskeletal work only
That is all our therapists do. If a problem sits outside it, or needs a doctor first, we say so and tell you where to go.
Find the real problem, then treat it
Finding the real problem is half the battle. Treating it is the other half. Your first appointment, the Assessment & Treatment, does both: a deep assessment, then treatment in the same 45 minutes, and a written plan.
Straight about surgery
Surgery is usually considered when something is torn, broken or unstable. If your assessment points that way, your therapist tells you plainly and refers you to a doctor. We take no commission for any referral.
One method under everything
Every program we run follows the Phoenix Recovery Protocol: four stages, Calm & Protect, Move & Mobilize, Rebuild & Strengthen, and Return & Perform. You move up when you meet measured criteria, not when a set number of weeks has passed. Criteria Before Clearance. Graduation, Not Discharge.
From your first appointment, your written plan says what graduation requires. We plan for the day you stop needing us.
See the recovery programs, hand and physiotherapy, or every treatment we use.
Who treats you
Our team is physiotherapists and hand occupational therapists, each registered with the Allied Health Professions Council, plus a TCM physician registered with the TCM Practitioners Board, a craniosacral therapy practitioner and a sports massage therapist. Every therapist has a declared clinical interest, and patients are matched to the therapist whose interest fits their problem.
Hand and wrist cases are managed by our hand therapy team, who trained in Singapore’s hospital hand therapy departments and make custom splints by hand in the clinic.
Patients, doctors and therapists
- Patients: patient information and FAQ, and how insurance claims for physiotherapy work.
- Doctors: refer a patient.
- Therapists: work with us.
Where we are
Clinics across Singapore
ORCHARD
400 Orchard Road #12-12
Orchard Towers, S238875
NS22 Orchard MRT
Physiotherapy and hand therapy in Orchard →
WhatsApp 8800 1830TAMPINES
9 Tampines Grande #01-20
Asia Green, S528735
EW2DT32 Tampines MRT
Physiotherapy and hand therapy in Tampines →
WhatsApp 8780 9608SERANGOON
265 Serangoon Central Drive #04-269
S550265 · Lift C only
NE12CC13 Serangoon MRT
Physiotherapy and hand therapy in Serangoon →
WhatsApp 8892 4121TANJONG PAGAR
10 Anson Road #02-77A
International Plaza, S079903
EW15 Tanjong Pagar MRT
Physiotherapy and hand therapy in Tanjong Pagar →
WhatsApp 8227 7074JURONG EAST
2 Venture Drive #02-02
Vision Exchange, S608526
NS1EW24 Jurong East MRT
Opening 20 October 2026
Physiotherapy and hand therapy in Jurong East →
WhatsApp 8242 7340Start with an Assessment & Treatment
Tell us what hurts, or what was operated on, and roughly when. We will tell you which therapist and which clinic.
What our patients say
Google reviews from our clinics in Singapore.