For orthopedic and hand surgeons
Rehabilitation for your post-operative patients
Physiotherapy and hand therapy across five clinics in Singapore, run to your protocol, with the hand and wrist work done by our hand therapy team.
We will not load your patient ahead of your imaging. And we will not load them just because your imaging allows it.
No referral form required. Send the name, the procedure, the date and your protocol.
The part you do not see
Your patient leaves your clinic. Then what?
You did the repair. The imaging is good. Then they go somewhere you did not choose, and the next thing you hear is at the six-week review, when the hand will not close and nobody can tell you what was actually done in between.
Sometimes it is the opposite problem. Someone read “cleared for range” as “cleared for loading”, and the patient has been working through pain for three weeks on a repair that was not ready for it.
Neither is a failure of effort. Both are a failure of information, in both directions.
How we work
Two gates, and only one of them is ours
Progression through every program runs on two separate gates, and we do not confuse them.
The tissue gate is yours
What the structure is permitted to do, set by you, on your imaging. Active only, passive added, loading added. We do not move that line and we do not ask the patient to.
The function gate is ours
What the patient has actually achieved, measured by us and written down. Range at the permitted ceiling, grip in kilograms, the functional tasks they can and cannot do.
A patient cleared on imaging for loading may still be unable to make a fist. Clearance is permission, not readiness. We hold them at the stage their measurements support, and we tell you why.
What you get back
A one-page report at weeks 2, 6 and 12
Where they are
Current stage, the measures taken that week, and the criteria they have to meet before the next stage is added.
What we are waiting for
Every report ends with a closed question only you can answer. Week 6 asks whether imaging shows the repair is ready for passive stretch and loading. We do not progress either until we hear from you.
What concerns us
Flagged early, in one line, not saved up for the discharge summary.
Reports are sent by the treating therapist, by email or WhatsApp, whichever you prefer.
Hand and upper limb
Hand therapy is its own discipline
In Singapore, hand therapy is practiced almost entirely by occupational therapists, and most of it happens inside the public hospitals. Our hand occupational therapists trained in those hospital hand therapy departments, alongside the surgeons who refer into them.
They fabricate custom thermoplastic splints by hand, in the clinic, in the same appointment. Fingers, hand, wrist, forearm and elbow.
Every appointment is one to one with the therapist. Phoenix uses no therapy assistants.
What we take
Post-operative and orthopedic conditions
Not listed here does not mean not taken. Send it and we will tell you plainly whether it is ours.
How to refer
Three steps
- Send it. WhatsApp, call or email. The patient’s name, the procedure, the operation date and your protocol. A photo of your handwritten note is enough.
- We book and confirm. We contact your patient within one business day and match them to the therapist whose clinical interest fits the case, at whichever clinic suits them.
- You hear from us. First report at week 2, then weeks 6 and 12. Your patient stays with the same therapist throughout.
Referrals
Send a referral to any clinic directly. If you are not sure which, send it to Orchard and we will route it.
Patients pay $230 per 45-minute appointment, nett, no GST. Program length is set by the treating therapist at the assessment and written down.
Where
Five clinics across Singapore
JURONG EAST
2 Venture Drive #02-02
Vision Exchange, Singapore 608526
Opening 20 October 2026
Your patient can move between clinics mid-program. Their plan and their measurements move with them.
Questions surgeons ask
Before you send the first one
Do you follow my protocol or your own?
Yours. Where your protocol and our staging disagree, yours wins and we tell you we have held the patient back. We will never advance past your permitted ceiling, and we will hold a patient below it if their measurements do not support the next stage.
What if you disagree with the plan?
We tell you, in the report, with the measurements behind it. We do not discuss it with the patient first and we do not quietly do something else.
How quickly can my patient be seen?
Post-operative referrals are prioritized. If a clinic cannot see your patient within a reasonable window we will say so when you send the referral rather than after.
Do you take patients who started rehabilitation elsewhere?
Yes. We assess where they actually are rather than where the weeks say they should be, and the first report tells you what we found.
Who does the hand and wrist work?
Our hand occupational therapists, who trained in hospital hand therapy departments. Splints are fabricated in the clinic in the same appointment.
What do you send back, and how often?
A one-page report at weeks 2, 6 and 12, by email or WhatsApp. Stage, measures, next criteria, and one question for you.
Send us your next post-operative patient
Name, procedure, date, protocol. We will take it from there and you will hear from us at week 2.
What our patients say
Google reviews from our clinics in Singapore.
